Michael is SITA´s Head of Sales Central Europe, one of SITA´s key market. After finishing school, he joined Fraport AG for an apprenticeship on Aviation Management, followed by a graduate degree in business administration from the University of Applied Sciences in Mainz. In his career at Frankfurt Airport, one of the busiest hubs globally, Michael gained extensive knowledge of airports and airline operations. In 2001, Michael moved on to SITA, the leading global IT and communications service provider for the aviation market. Since then he held several, from business development to key account management for Airports and Airlines across Europe and moved recently into the role of Head of Sales Central Europe. Aside the affinity to aviation management and operations, new technologies have become a daily component of his work and personal interest over the years. Michael Urbaner is married and has two daughters aged 12 and 14 years. His personal interests lie in traveling, especially in winter sports.